Golden Slipper Golden Slipper Cleaning Services

Frequently Asked Questions

What areas do you serve?

We primarily serve Botany and the surrounding areas in Eastern Sydney. However, we may be able to accommodate requests in nearby suburbs. Please contact us for more information about your specific location.

What types of cleaning services do you offer?

We offer a wide range of cleaning services including:

  • Spring Clean / Deep Clean
  • End of Lease Cleaning
  • Commercial Cleaning
  • Domestic Cleaning
  • Upholstery Cleaning
  • Non-Toxic Oven Cleaning
  • Construction/Post-Renovation Cleaning

Each service can be tailored to meet your specific needs.

What makes your cleaning services eco-friendly?

We use non-toxic, environmentally friendly cleaning products that are safe for you, your family, and the environment. Our cleaning solutions often incorporate essential oils, which not only clean effectively but also leave a natural, fresh scent. We avoid harsh chemicals that can be harmful to health and the environment.

How do I book a cleaning service?

Booking a cleaning service is easy! You can:

  • Use our online booking form on the Contact page
  • Call us at 0434 431 361
  • Email us at GoldenSlipperCleaningservices@gmail.com
  • We'll get back to you promptly to confirm your booking and discuss any specific requirements you may have.

    Do I need to be home during the cleaning service?

    It's not necessary for you to be home during the cleaning service. Many of our clients provide us with a key or access code. However, if you prefer to be present, that's perfectly fine too. We can work around your schedule and preferences.

    Are your cleaning staff insured and background checked?

    Yes, all our cleaning staff are fully insured and have undergone thorough background checks. We prioritize the safety and security of our clients and their properties. Our team is professionally trained and adheres to strict quality and safety standards.

    What if I'm not satisfied with the cleaning service?

    Your satisfaction is our top priority. If you're not completely satisfied with any aspect of our service, please let us know within 24 hours of the cleaning. We'll be happy to return and address any areas of concern at no additional cost. We stand behind our work and are committed to ensuring your complete satisfaction.

    Do you bring your own cleaning supplies and equipment?

    Yes, we bring all necessary cleaning supplies and equipment. Our eco-friendly cleaning products and professional-grade tools ensure a thorough and effective clean. If you have any specific products you'd like us to use or avoid, please let us know in advance.

    How do you price your services?

    Our pricing is based on several factors including the type of service, size of the space, and specific cleaning requirements. We offer competitive rates and strive to provide excellent value for our high-quality, eco-friendly services. For an accurate quote, please contact us with details about your cleaning needs.

    Can you accommodate special requests or cleaning preferences?

    Absolutely! We understand that every client and space is unique. We're happy to accommodate special requests or specific cleaning preferences. Please communicate any particular needs or concerns when booking your service, and we'll do our best to tailor our cleaning to your requirements.